Terms of service

• Free checks. A scan of your own phone number (or a parent's, with them next to you), a check of a message you're not sure about, and a check of your email against known data breaches.
• A paid membership. For people on a plan, Nope asks people-search sites and data brokers to delete their info and shows where each request stands. It answers "is this a scam?" questions, and watches the buyer's email address for new data breaches.

We are not a bank, a law firm, a credit bureau, a credit repair organization or an insurer. See our Disclaimer.

• Phone scan. It is for your own number. You may scan a parent's number only if your parent is next to you, agrees to the scan, and types in the code from their own phone. Never scan anyone else's number. We text a code to the number, and the scan runs only after the code is entered. The result comes from people-search records, which can be out of date or wrong, and a record can belong to whoever had the number before. It must not be used to decide on credit, a job, housing or insurance.
• Scam check. An automated review of what you send. It can be wrong. When money is involved, check with the company or person using a number you already trust.
• Email breach check. It covers known breaches listed by Have I Been Pwned. A clean result does not mean you are safe, and it is not live monitoring.

A plan is a subscription.

• Solo covers one person: $79 every year, or $9 every 30 days.
• Family covers up to 3 people: $149 every year, or $19 every 30 days.

The price, how often you pay, and the plan are shown beside the buy button and again in the checkout before you pay.

Your plan renews automatically. We charge the same price to the same payment method at the start of each billing period (every 30 days for a monthly plan, every year for a yearly plan) until you cancel.

Payments are processed by Whop, and Whop's terms also apply to the payment itself. We never see your full card number.

If a payment fails, we tell you by email and Whop tries the payment again. Your plan stays on for up to 7 days while it does. You can cancel at any time, including then. If the payment still fails, your plan ends.

• In your account. Sign in, open your account and tap "Cancel my plan". It takes one tap. There are no questions and no phone call.
• By email. Write to help@asknope.com from the address you paid with and we will cancel it for you.

When it takes effect. A cancellation takes effect at the end of the period you already paid for. You keep your plan until that date and you are not charged again. You can undo a cancellation any time before that date.

When your plan ends we stop making new removal requests and the scam line closes for your account. Your history is kept, so you can rejoin later.

If we change the price of your plan, we will email the address on your account at least 30 days before the new price applies, and tell you how to cancel. The new price never applies to a period you have already paid for.

Your first payment can be refunded within 30 days. Details are in our Refund policy.

To ask a site to remove your listing, we act as your authorized agent. We do that only for a person who has (1) proved their phone number with a code they asked for and (2) signed our permission in their own name. Until both are done, we look nothing up and send nothing for that person. If the record for that phone is under another name, or the details were typed in, we check them before we start.

The permission says exactly what we may do. In short:

• Look up your own record once, so we know which listings are about you.
• Search people-search and data broker sites for listings about you.
• Ask those sites, in your name, to remove your listing or stop showing it, including under a privacy law that gives you that right.
• Every 90 days, send a written request to delete your information and stop selling it to the companies on California's data broker list that take requests by email, whether or not we found you there.
• Give a site or company only your name, other names you confirmed, your age, your city and state, and what its own listing shows. Your phone number only if you turn that on yourself.
• Send a link to your signed permission with each request.
• Keep proof: screenshots and a record of each request.
• Check again later, and ask again if a listing comes back.

We never use the permission to sign you up for anything, buy anything, or act for anyone else in your name. We never ask for your passwords, bank or card numbers, or your Social Security number.

You can take the permission back at any time in your account or by email. We then stop making new requests for you. What was already done stays on record.

• Each site decides. A site decides whether and when it removes a listing. We cannot make a site act, and we do not promise that any listing will come down or when.
• Listings come back. Sites buy new data and relist people. We check again and ask again while you are on a plan.
• Some sites need you. Some sites only accept a request from the person, by a phone call, a code or a date of birth. For those we show you the steps and you do them yourself.
• Public records stay. We do not remove court records, property records or other government records, news articles, social media posts or search engine results.
• Not credit repair. We do not change, remove or dispute anything on a credit report.
• We only cover the sites we list. Your account lists the sites we check and how many companies we write to. That list changes.

• The Family plan covers the buyer and up to 2 more adults.
• Each adult signs for themselves. The buyer shares an invite link. The other person opens it on their own phone, asks for their own code, and signs their own permission. We never text a family member first, and a buyer cannot sign for someone else.
• The buyer sees the results. The buyer can see what we find for each person on the plan: the listings, their screenshots, and where each request stands. When a person takes their permission back, the buyer stops seeing it. Each person is told this before they sign.
• A family member's own device shows only their own results.
• The buyer can remove a person from the plan. That ends the person's permission and we stop making requests for them.

• An AI answers first. When you ask about a message, a call or a letter, an AI model reads it and answers.
• Money questions get extra care. When the AI thinks a payment request looks real, we check it before you see that answer. If we have not checked it within 48 hours, we tell you, so you can treat it as a scam until you have checked it yourself. Until you hear back, do not pay and do not share any code.
• It can be wrong. An answer is our opinion from what you sent us. It is information, not legal, financial or professional advice. The decision to pay or not is yours.
• It is not an emergency service. If money is leaving your account right now, call your bank's fraud line using the number on your card. If you are in danger, call 911.
• We never promise money back. We cannot recover money that was sent to a scammer, and anyone who says they can for a fee is likely another scam.
• There are daily limits on how many checks one member can send.

We check the buyer's email address against known data breaches and email an alert to that address. We also email a weekly report. These cover known breaches only. We never see, show or email a leaked password.

You sign in with a link we email you. There is no password. Keep those links to yourself: anyone with a fresh link can open your account. Tell us at once if you think someone else got in.

• Only scan your own phone number, or a parent's when your parent is next to you and agrees to the scan. Only check an email address that is yours or whose owner agrees.
• Only add an adult to your plan who wants to be on it.
• Don't use the service to find, follow, harass or defraud anyone, or to test scams.
• Don't try to overload, scrape, copy or break the service.

We may suspend or end an account that breaks these rules.

We work with, and link to, people-search sites, credit bureaus, phone companies and other companies. We don't control them, they change without notice, and we aren't affiliated with them.

Texts from us are covered by our Text message terms.

To the extent the law allows, the service is provided "as is", and our total responsibility for any claim is limited to the amount you paid us in the 12 months before it. We aren't responsible for losses caused by scammers, by other companies' websites, by a site that refuses or reverses a removal, or by decisions made based on an automated check.

Nothing in these terms takes away a right the law gives you that cannot be waived.

These terms are governed by the laws of Kentucky, without regard to its conflict-of-law rules.

We may update these terms. If a change matters, we'll say so on this page and email people on a plan before it applies.

VeraScripts LLC, 212 N. 2nd St. STE 100, Richmond, KY 40475. Email help@asknope.com.